Introducing Our Replacement Filter Club

Replacement-Filter-Club

Ausclimate are excited to introduce our Winix air-purifier 'Replacement Filter Club'. This club is about offering the very best savings to our loyal air-purifier customers and locking in that great value for all of your future replacement filter purchases! It's also a great way of removing the worry of needing to remember when to purchase your new filters.

By being part of the club, you're entitled to exclusive savings of 20% OFF of RRP for ALL of your Winix air-purifier replacement filter needs!

So how do you sign up?
All Ausclimate Winix air-purifier purchases from now on come with the option of purchasing our 'add-on' 1st replacement filter 'Filter Club Introductory Offer'. This gives you 20% off your first set of replacement filters & locks this great value offer in for all future replacement filter purchases!

What if I've already purchased my Winix air purifier?
No worries, this offer is open to ALL of our customers! Simply get in touch via emailing info@ausclimate.com.au or by calling us on 1800 122 100 and tell us that you'd like to be part of the filter club to lock in these savings for all of your future replacement filter purchases. We'll just need the following details for you to 'join the club':

  • Name
  • Phone Number
  • Email Address
  • Air Purifier Purchase Date (approx.)
  • Type of Replacement Filter Required

Once your filter club membership is confirmed, we'll be in touch just before your next replacement filter is due for dispatch with your special offer payment link. And if you ever do need your replacement filter sooner than the standard replacement period (12 months), simply let us know and we'll send it out early for you.

As always, please let us know if you have any questions at all. Always here to help!

Cheers,

Allan Bryan
Ausclimate Co-founder
visit the website: ausclimate.com.au


Ausclimate Replacement Filter Club Fine Print:
*Offer eligible from Friday, May 1st 2020 onwards for all Winix Australia Certified Air Purifier purchases from Ausclimate and Ausclimate’s official retail partners. Offer not eligible on previous replacement filter purchases. To redeem future replacement filter club discounts, the customer must have their filter club membership confirmed by Ausclimate and purchase replacement filters via a unique payment link provided by Ausclimate. Offer subject to change. We never sell your personal information to third parties. Please refer to our privacy policy for full details.


Shop with confidence

Ausclimate's Air-Purifier and Dehumidifier ranges are approved by the National Asthma Council Australia Sensitive Choice Program. Our Winix Air Purifiers are also proud winners of the ProductReview.com.au ‘Air Purifier of the Year’ award for 2019 AND 2020, based on independent customer feedback. Our products are proudly manufactured and tested just for Australia. Ausclimate is a family owned Australian company since 2011, industry leaders in customer satisfaction.

Ausclimate Delivery Update (COVID-19)

Ausclimate Delivery-Update

Hello friends. Despite these very difficult times for many Australian businesses, Ausclimate are proud to be keeping our doors open for you, our valued customers. As always, health remains our very top priority. At this time the health of our customers, our employees and the businesses that help us get our products to you is of utmost importance.

For this reason, during this current health crisis, we are making a change to our current delivery procedures (via our delivery partners, Fastway Couriers/Aramex Australia) to better protect the health of both our couriers and our customers. This change will eliminate the need for any physical contact at the time of delivery by no longer requiring signatures for all parcel deliveries.

FASTWAY COURIERS/ARAMEX AUSTRALIA:
"Important updates to our delivery procedures:
To minimise the risk of spreading or contracting coronavirus, signatures will not be required for parcel delivery. We will be processing all deliveries as an ATL (Authority to Leave) transaction. This means the parcel will be left in a safe place at the delivery address, and a photo will be taken of the item at the door. If the courier cannot deliver the package to a safe place, they will leave a calling card with further instructions. In this instance, the parcel will be dropped into a local Parcel Connect outlet for collection at a convenient time or returned to the nearest depot for re-delivery.

No signature will be required, allowing for a contactless delivery to take place. These will be temporary measures during the COVID-19 situation, and we will advise you at a future date when the policy is updated. Our conditions of carriage have been updated and are available on our website."

As always, please don't hesitate to get in touch if you do have any questions. If you do need to contact our delivery partners, Fastway Couriers/Aramex Australia regarding the delivery of your order, the best way to reach a Customer Service representative right now is to lodge an enquiry via their website at aramex.com.au.

Thank you and stay safe everyone.

Cheers,

Russell, Allan & the Ausclimate family-team
ausclimate.com.au

A Word From Ausclimate

A-Word-From-Ausclimate GroupPhoto

Hi there folks, in keeping with our 'healthy indoor climate solutions' motto, we'd like to take a special moment to wish our Ausclimate-friends all the best in these difficult times. We know very well that our health is just so important, so please take care of yourself and others as much as you can right now.

We have also come across an excellent info-guide from our friends at Sensitive Choice about The Coronavirus (COVID-19) and Asthma: https://www.sensitivechoice.com/news-media/coronavirus-covid-19-and-asthma
This includes some very useful suggested steps and recommendations. Thanks Sensitive Choice!

We also thought that given many of us potentially spending more time at home, that it might be a good time to put out a friendly ‘maintenance’ reminder to be checking and cleaning those air purifier and dehumidifier filters for optimum efficiency.

Dehumidifiers:
Dehumidifier filters are located behind the front grill of the machine and can be easily accessed by removing the water tank for most models. If in doubt, please refer to your relevent user manuals. Once removed these filters only require a simple rinse in water to clean.

Air Purifiers:
Here's a link to an Air Purifier Cleaning Guide that we put together a little while ago: https://www.ausclimate.com.au/article/ausclimate-air-purifier-cleaning-guide

Please note that while this guide was originally based on our Winix Ultimate 5 Stage Air Purifier (AUS-9500), the main part of the information can also be applied to our other air purifier models.
• For these other models, regular cleaning of the pre-filter is even easier because it is not actually attached to the other filters. Just remove as above, quick clean and return to the machine. It’s that easy.
• For Zero models, never clean or submerge your HEPA filter, Pet Filters or Activated Carbon Filters in water, only the pre-filter!
• Again, if in doubt, please check your relevent user manuals.

As always, please don't hesitate to get in touch if you have any questions at all.

All the best!

Cheers,

Russell, Allan & the Ausclimate family-team
ausclimate.com.au

Allergy Season Air Purifier Tips & July Specials

Ausclimate Allergy Season

As July comes to a close, many of us know all too well that the allergy season is right around the corner! For many people, our Winix air-purifiers have been a great source of much-needed relief, as seen in their own words over at ProductReview.com.au So we decided to put together a few handy hints on how to get the most out of your air purifiers when it comes to those allergies.

A reminder that as July comes to an end, so do our 'July Specials'. We've got some great deals on right now across our full Asthma Council Australia Sensitive Choice-approved air-purifier & dehumidifier range which just won't last much longer. So if you've been thinking about a purchase, now is a great time!


Allergy Season Winix Air Purifier Tips

For those allergy & hay fever sufferers of us, Ausclimate's Winix air-purifiers can do an excellent job of reducing common allergens in the home like dust, dust mites, pet dander & pollens, thereby helping out big time in the fight against allergy flare-ups.

To get the most out of your air-purifier for this use, we recommend running your unit on 'medium' in your bedroom while you sleep. Medium Fan speed is great to capture these allergens, while still nice & quiet for a good night's sleep. We also have a dedicated 'sleep mode' if you want it even quieter!

As mentioned in our Air Purifier Cleaning Guide post, we also recommend regular cleaning maintenance of your unit as well as replacing your filter when the time comes to really keep your machine performing at its best when it comes to capturing those allergens!

If you work in a workspace where it is convenient, we also find that running your air-purifier through the day while you work can do a great job of keeping those allergies at bay! Some have even said that they feel improved productivity through the workday with the cleaner air.

Quick Tips:
• Medium fan speed in the bedroom while sleeping
• Regular cleaning
• Replacing your filter when required
• Run in your workplace where practicable

As always, please get in touch if you have any questions about anything raised in this guide or if you would like to find out more about our Winix air-purifiers. 1800 122 100 (free call) If you don't already have one of our Winix air-purifiers, you can find out all about them right here: Winix Air Purifier Range


Shop with confidence

Ausclimate's Air-Purifier and Dehumidifier ranges are approved by the National Asthma Council Australia Sensitive Choice Program. Our products are proudly manufactured and tested just for Australia. Ausclimate is a family owned Australian company since 2011, industry leaders in customer satisfaction.

Cheers,

Russell Bryan
Ausclimate Co-founder
visit the website: ausclimate.com.au

Ausclimate Air Purifier Cleaning Guide – it’s so easy

Dirty-Filter

One of the most important points in keeping your WINIX Air Purifier running at is best is maintenance cleaning & regular filter replacement. We often get asked about this in person, so we thought that we’d put together an easy-to-use air purifier cleaning guide to help you get the most out of your machine over the long haul!


Preface: Always remember to pay special attention to your replacement filter indicator. Through regular use, your filter should last you for about a years time. Once this time is up and your replacement filter indicator light comes on, it is very important to replace your filter for effective ongoing air purification. For more check out our replacement filter post here.

These replacement filters are available (with free delivery) on our website page.

1

Maintenance Cleaning of your Winix Air Purifier

Every week or two, we recommend giving your air purifier a good clean for maximum effectiveness. It is essential that you regularly check and clean your pre-filter, as below.

2

Step 1: Remove the outer casing of your air-purifier

3

4

Step 2: Remove the filter cartridge from within the air-purifier

5

6

Step 3: Give the fan vents on top and inside of the air-purifier a wipe with a damp cloth to remove any dirt/dust build up

7

Step 4: Unclip the ‘Pre-Filter’ from your filter cartridge pack

8

11

Step 5: Give the ‘Pre-Filter’ a good clean with your vacuum (or every now & then give it a wash with clean water)

9

10

Step 6: Vacuum the dust sensors and interior fan vents to remove any excess dust

12

13

Step 7: Clip your ‘pre-filter’ back into place in your filter cartridge pack & then return into the machine, just as it was when you first removed it.
*If you have cleaned your pre-filter with water, make sure to dry it completely before putting it back into the machine

Special notes:
• The above guide is intended for Ausclimate’s WINIX Ultimate 5-Stage Air Purifier
• For Ausclimate's WINIX 4-Stage Air-Purifiers, regular cleaning of the pre-filter is even easier because it is not actually attached to the other filters. Just remove as above, quick clean and return to the machine. It’s that easy.
• For both models, never clean or submerge your HEPA filter in water, only the pre-filter!

If in doubt, please refer to your user manual or get in touch with the Ausclimate team if unsure about anything:
1800 122 100 (free call)

Cheers,

Russell Bryan
Ausclimate Co-founder
visit the website: ausclimate.com.au

When it's time to replace your filter

Replace-Filter-Indicator

One of the questions that we often get is "How often do I need to replace my air purifier filters?"

As most of you may already know, our Winix Air Purifiers come with their first filter ready to go. In cases of non-stop use, this should last you about 1 year before needing to be replaced. If you are using it less than this, it can last significantly longer! One of the easiest ways to tell if the time has come is the 'replacement filter indicator' as you can see in red in this picture. If this shows up for you, it's time to get your next filter.

Now if it has still not shown up by 18 months, our health experts recommend replacing it anyway at this time due to the nature of the pollutants that the air purifier has captured.

When the time has come, you can easily purchase your next filter designed just for your machine (with free delivery) by either giving us a call or purchasing on our website page.

As always, please let us know if you have any questions at all.

P.S. We'll have a great little guide coming your way soon on how to regularly clean your filters to make sure that you are really getting the best out of them.

Cheers,

Russell Bryan
Ausclimate Co-founder
visit the website: ausclimate.com.au

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