Ausclimate Delivery Update (COVID-19)

Ausclimate Delivery-Update

Hello friends. Despite these very difficult times for many Australian businesses, Ausclimate are proud to be keeping our doors open for you, our valued customers. As always, health remains our very top priority. At this time the health of our customers, our employees and the businesses that help us get our products to you is of utmost importance.

For this reason, during this current health crisis, we are making a change to our current delivery procedures (via our delivery partners, Fastway Couriers/Aramex Australia) to better protect the health of both our couriers and our customers. This change will eliminate the need for any physical contact at the time of delivery by no longer requiring signatures for all parcel deliveries.

FASTWAY COURIERS/ARAMEX AUSTRALIA:
"Important updates to our delivery procedures:
To minimise the risk of spreading or contracting coronavirus, signatures will not be required for parcel delivery. We will be processing all deliveries as an ATL (Authority to Leave) transaction. This means the parcel will be left in a safe place at the delivery address, and a photo will be taken of the item at the door. If the courier cannot deliver the package to a safe place, they will leave a calling card with further instructions. In this instance, the parcel will be dropped into a local Parcel Connect outlet for collection at a convenient time or returned to the nearest depot for re-delivery.

No signature will be required, allowing for a contactless delivery to take place. These will be temporary measures during the COVID-19 situation, and we will advise you at a future date when the policy is updated. Our conditions of carriage have been updated and are available on our website."

As always, please don't hesitate to get in touch if you do have any questions. If you do need to contact our delivery partners, Fastway Couriers/Aramex Australia regarding the delivery of your order, the best way to reach a Customer Service representative right now is to lodge an enquiry via their website at aramex.com.au.

Thank you and stay safe everyone.

Cheers,

Russell, Allan & the Ausclimate family-team
ausclimate.com.au

A Word From Ausclimate

A-Word-From-Ausclimate GroupPhoto

Hi there folks, in keeping with our 'healthy indoor climate solutions' motto, we'd like to take a special moment to wish our Ausclimate-friends all the best in these difficult times. We know very well that our health is just so important, so please take care of yourself and others as much as you can right now.

We have also come across an excellent info-guide from our friends at Sensitive Choice about The Coronavirus (COVID-19) and Asthma: https://www.sensitivechoice.com/news-media/coronavirus-covid-19-and-asthma
This includes some very useful suggested steps and recommendations. Thanks Sensitive Choice!

We also thought that given many of us potentially spending more time at home, that it might be a good time to put out a friendly ‘maintenance’ reminder to be checking and cleaning those air purifier and dehumidifier filters for optimum efficiency.

Dehumidifiers:
Dehumidifier filters are located behind the front grill of the machine and can be easily accessed by removing the water tank for most models. If in doubt, please refer to your relevent user manuals. Once removed these filters only require a simple rinse in water to clean.

Air Purifiers:
Here's a link to an Air Purifier Cleaning Guide that we put together a little while ago: https://www.ausclimate.com.au/article/ausclimate-air-purifier-cleaning-guide

Please note that while this guide was originally based on our Winix Ultimate 5 Stage Air Purifier (AUS-9500), the main part of the information can also be applied to our other air purifier models.
• For these other models, regular cleaning of the pre-filter is even easier because it is not actually attached to the other filters. Just remove as above, quick clean and return to the machine. It’s that easy.
• For Zero models, never clean or submerge your HEPA filter, Pet Filters or Activated Carbon Filters in water, only the pre-filter!
• Again, if in doubt, please check your relevent user manuals.

As always, please don't hesitate to get in touch if you have any questions at all.

All the best!

Cheers,

Russell, Allan & the Ausclimate family-team
ausclimate.com.au

Ausclimate Autumn Cashback Special

Autumn-2020-Cashback-Special-Header

Summer's over but we've still got some great value for you this Autumn. Autumn at Ausclimate is all about Multibuy Value as we're excited to be able to bring back our air-purifier 'Multibuy Specials' along with the added bonus of our Cashback offer with all air-purifier and dehumidifier purchases!


Ausclimate Autumn Cashback Offer

This Autumn we're still offering $50 E-Gift Cards with every Ausclimate air-purifier & dehumidifier purchase*. Purchases of all individual air purifiers or dehumidifiers will receive a $50 E-Gift Card, while 'Multi-Buy' purchases will receive $100 E-Gift Cards!

How To Get Your E-Gift Card:
Following your purchase, simply email info@ausclimate.com.au requesting our 'Cashback Offer' with your receipt and we will email you your 'Flexi' E-Gift Card within 2 business days. Upon redeeming your E-Gift-Card, YOU get to choose from a wide range of retailers in Australia on where to spend it (examples listed below). Choose from the best of the best brands, with 6,000+ stores around Australia, plus top online shopping web sites and charities. You can even split the value between multiple retailers!
(Note: 'Cashback Offer' E-Gift Card request must be made within 30 days of purchase)

E-Gift Card Redemption Option Examples:

  • Apple App Store & iTunes
  • Coles
  • Woolworths
  • Myer
  • David Jones
  • Ebay
  • Catch
  • WISH
  • Caltex
  • Bunnings
  • Target
  • Kmart
  • Big W
  • Harvey Norman
  • Jetstar
  • Event Cinemas
  • Google Play
    PLUS MANY MORE, including various great charities, full list available here: GiftPay Flexi-Giftcard Redemption Options

Ausclimate March Cashback Special Offer Fine Print:
*E-Gift Card Cashback Offer eligible for dehumidifiers and air purifier purchases from Sunday March 1st 2020 - Sunday May 31st, 2020. Offer valid for Ausclimate website and over-the-phone orders only. Customer must email info@ausclimate.com.au with proof of purchase to receive E-Gift Card offer. Offer subject to change and not eligible on previous orders, replacement filters, commercial range or digital climate gauges. Not to be combined with other offers. Multi-Buy Promotion purchases are eligible for 1x $100 E-Gift Card each. ('Multi-Buy' discount offer limited to already bundled multi-buy options on relevent product pages). 'Cashback Offer' E-Gift Card request must be made within 30 days of purchase. For customers redeeming Cashback Offer, in cases of 'Free Trial Period' or warranty return of product, the E-Gift Card value will be deducted from product refund.


Shop with confidence

Ausclimate's Air-Purifier and Dehumidifier ranges are approved by the National Asthma Council Australia Sensitive Choice Program. Our Winix Air Purifiers are also proud winners of the ProductReview.com.au ‘Air Purifier of the Year’ award for 2019 AND 2020, based on independent customer feedback. Our products are proudly manufactured and tested just for Australia. Ausclimate is a family owned Australian company since 2011, industry leaders in customer satisfaction.


Cheers,

Russell Bryan
Ausclimate Co-founder
visit the website: ausclimate.com.au

Volunteer Firefighters Donation

Ausclimate-Firies-Donation

As part of our continuing efforts to give back with these terrible fires all across the country, Ausclimate are doing our part to support those in the thick of it, our volunteer firefighters. We have made donations to two of Australia's largest volunteer and community-based emergency services organisations, the NSW Rural Fire Service and the Country Fire Authority (CFA) Victoria.

These guys are doing their best to help and protect us during these terrible times, so we're doing our best to help them right back. We encourage others to do the same however you can.

Donation links: NSW Rural Fire Service | Country Fire Authority (CFA) Victoria. All donations $2 and over are tax-deductible.

As an former CFA volunteer myself, my heart goes out to all of these guys doing it tough. Their hard work, dedication, sacrifices and time away from their families deserves a big THANK YOU from all of us.

Cheers,

Russell Bryan
Ausclimate Co-founder
ausclimate.com.au

Zero+ Pro 5 Stage Air Purifier Pre-Orders (JANUARY 16th UPDATE)

Zero Pre-Orders Update Jan 16 2020

After exhausting yet another pre-order allotment, our next lot of Winix Zero+ PRO 5-Stage air purifiers are on their way and are now available for purchase. Again, please know that we are doing our very best during these difficult times of very high demand to get more stock as soon as we possibly can.


Winix Zero Air Purifier Pre-Order Details (January 16th pre-order update)

Simply purchase your pre-order product now and we will send it to you once the stock arrives. Pre-order stock will be 'first-come, first-served' for these limited quantities. Pre-order product delivery dispatch for Zero+ PRO 5-Stage air purifiers is estimated from Thursday February 20th onwards while Zero 4-Stage air purifiers is still expected from Friday February 7th onwards.

All previous allotment pre-order expected delivery dispatch dates can now be tracked through this handy pre-order dispatch date log - a great one to keep in your bookmarks!

Please note that all past Zero 4-Stage air purifier and Zero+ PRO 5-Stage air purifier pre-orders made prior to this announcement (11:00 AM EST 16/01/2020) are still on track for their original product delivery dispatch dates or earlier.


Thank you again for your patience during this difficult time. As always, please get in touch if you have any questions about this process.

Cheers,

Allan Bryan
Ausclimate Co-founder
visit the website: ausclimate.com.au


Shop with confidence

Ausclimate's Air-Purifier and Dehumidifier ranges are approved by the National Asthma Council Australia Sensitive Choice Program. Our Winix Air Purifiers are also proud winners of the ProductReview.com.au ‘Air Purifier Brand of the Year’ award for 2020, based on independent customer feedback. Our products are proudly manufactured and tested just for Australia. Ausclimate is a family owned Australian company since 2011, industry leaders in customer satisfaction.

Zero 4 Stage & Zero+ Pro 5 Stage Air Purifier Pre-Orders (JANUARY 9th UPDATE)

Zero Pre-Orders Update Jan 9 2020

Our next lot of Winix Zero 4-Stage air purifiers and Winix Zero+ PRO 5-Stage air purifiers are on their way.

Yes, our latest pre-order stock of Winix air-purifiers has once again been exhausted due to the continuing terrible fire emergencies all across the country. But rest assured that we are doing our very best to get more stock as soon as we can and more are currently on their way.

Our next allotments of Zero 4-Stage air purifiers and Zero+ PRO 5-Stage air purifiers pre-orders are now available to purchase.


Winix Zero Air Purifier Pre-Order Details (January 9th pre-order update)

Simply purchase your pre-order product now and we will send it to you once the stock arrives. Pre-order stock will be 'first-come, first-served' for these limited quantities. Pre-order product delivery dispatch for Zero 4-Stage air purifiers is estimated from Friday February 7th onwards, while Zero+ PRO 5-Stage air purifiers is estimated from Friday January 31st onwards (Add-On Filters to be dispatched from Friday February 7th onwards). Please email info@ausclimate.com.au for any pre-order delivery questions about your order.

Please note that all Zero 4-Stage air purifier and Zero+ PRO 5-Stage air purifier pre-orders made prior to this announcement (11:00 AM EST 9/01/2020) are still on track for their original product delivery dispatch dates or earlier.

Winix Zero Air Purifier Replacement Filter Pre-Order Details

Pre-order product delivery dispatch for WINIX GJ ZERO+ PRO 5-stage Replacement Filters is estimated from Friday February 7th onwards


Thank you for your patience, please bare with us during this difficult time and most importantly, stay safe. As always, please get in touch if you have any questions about this process.

Cheers,

Allan Bryan
Ausclimate Co-founder
visit the website: ausclimate.com.au


Shop with confidence

Ausclimate's Air-Purifier and Dehumidifier ranges are approved by the National Asthma Council Australia Sensitive Choice Program. Our Winix Air Purifiers are also proud winners of the ProductReview.com.au ‘Air Purifier Brand of the Year’ award for 2020, based on independent customer feedback. Our products are proudly manufactured and tested just for Australia. Ausclimate is a family owned Australian company since 2011, industry leaders in customer satisfaction.

Zero 4 Stage & Zero+ Pro 5 Stage Air Purifier Pre-Orders (JANUARY UPDATE)

Zero Pre-Orders Update Jan 2020

We can officially announce that we have more Winix Zero 4-Stage air purifiers and Winix Zero+ PRO 5-Stage air purifiers on their way.

We'd like to take a moment to apologise to everyone out there in immediate need of Winix air-purifiers as once again, our stock has been exhausted. Due to the current fire emergencies all across the country, we are experiencing an unprecedented, overwhelming demand. We certainly understand the urgency and seriousness of the situation. Rest assured that we are doing our very best to get more stock as soon as we can.

In order to get these air purifiers to you as soon as possible, we are making both our next allotments of Zero 4-Stage air purifiers and Zero+ PRO 5-Stage air purifiers available to purchase now on a pre-order basis.


Winix Zero Air Purifier Pre-Order Details (January pre-orders)

Simply purchase your pre-order product now and we will send it to you once the stock arrives. Pre-order stock will be 'first-come, first-served' for these limited quantities. Pre-order product delivery dispatch for Zero 4-Stage air purifiers is estimated from Thursday January 16th onwards, while Zero+ PRO 5-Stage air purifiers is estimated from Friday January 24th onwards. Please email info@ausclimate.com.au for any pre-order delivery questions about your order.

Please note that all Zero+ PRO 5-Stage air purifier pre-orders made prior to this announcement are still on track for their original product delivery dispatch date (from Monday January 6th onwards) or earlier.


Again, please bare with us during this difficult time and most importantly, stay safe. As always, please get in touch if you have any questions about this process at all. Phone calls are currently experiencing some delays due to the high volume, but we're doing our best to get back to everyone as soon as we can.

Cheers,

Allan Bryan
Ausclimate Co-founder
visit the website: ausclimate.com.au


Shop with confidence

Ausclimate's Air-Purifier and Dehumidifier ranges are approved by the National Asthma Council Australia Sensitive Choice Program. Our Winix Air Purifiers are also proud winners of the ProductReview.com.au ‘Air Purifier Brand of the Year’ award for 2020, based on independent customer feedback. Our products are proudly manufactured and tested just for Australia. Ausclimate is a family owned Australian company since 2011, industry leaders in customer satisfaction.

Ausclimate Boxing Day Sale 2019 ANNOUNCEMENT!

Boxing Day Sale 2019 Header

We're excited to officially announce our 2019 Ausclimate Boxing Day Sale! Our final 1-day sale of the year IS BACK for our top-rated dehumidifiers & award-winning air-purifiers.


Ausclimate Boxing Day Sale 2019

  • Boxing Day 'Pre-Order' Multi-Buy Zero+ PRO 5 Stage Special (Great, limited-opportunity multi-buy value on our most popular unit).
  • FREE Cool-Seasons 10L Desiccant Dehumidifier (AU1000DD) with every individual dehumidifier purchase over $500!
  • In addition to these offers, we’re still offering $50/$100 Cashback E-Giftcards** with every Ausclimate air-purifier & dehumidifier purchase. Purchases of all individual dehumidifiers or air purifiers will receive a $50 E-Gift Card, while 'Multi-Buy' promotion purchases will receive a $100 E-Gift Card!

These offers* are available exclusively on the Ausclimate website this Boxing Day (extended through SUNDAY, DECEMBER 29th). As you may know, we've been very limited of late with our Winix Zero+ PRO 5 Stage Air Purifier stock due to a massive demand. So we wanted to make it up to you by providing this limited-time multi-buy option at a great price from our pre-order allocation for those of you in need of multiple units. (PRE-ORDER Delivery dispatch estimated from Monday January 6th onwards) We also wanted to do something special for those in need of dehumidifiers, by bringing back our Black Friday FREE Cool-Seasons 10L Desiccant Dehumidifier (AU1000DD) offer. And don't forget about your $50/$100 Cashback E-Giftcards**!! Some great Ausclimate 1-day savings for all!

Again, this is an Ausclimate website-exclusive offer. Check out our dehumidifiers & air-purifiers, making sure to make your purchase on Boxing Day (26/12/2019) to be eligable. (EXTENDED THROUGH SUNDAY, DECEMBER 29th)

Ausclimate Boxing Day Special - 26-29 December, 2019

How To Get Your E-Gift Card: Following your purchase, simply email info@ausclimate.com.au requesting our 'Cashback Offer' with your receipt and we will email you your 'Flexi' E-Gift Card within 2 business days. Upon redeeming your E-Gift-Card, YOU get to choose from a wide range of retailers in Australia on where to spend it. Choose from the best of the best brands, with 6,000+ stores around Australia, plus top online shopping web sites. Full list available here: GiftPay Flexi-Giftcard Redemption Options You can even split the value between multiple retailer options!

Boxing Day Offer Fine Print:
* Offer eligible via Ausclimae Website only on Thursday December 26th, 2019 (EXTENDED THROUGH SUNDAY, DECEMBER 29th). FREE Cool-Seasons 10L Desiccant Dehumidifier (AU1000DD) offer available only with individual dehumidifier purchases over $500. Above offers not to be combined with one another, nor any other Ausclimate specials. Offers not eligible on previous orders, commercial range or climate gauges.

** E-Gift Card Cashback Offers eligible for dehumidifiers and air purifier purchases for Ausclimate website and over-the-phone orders only. Customer must email info@ausclimate.com.au with proof of purchase to receive E-Gift Card offer. Offer not eligible on previous orders, replacement filters, commercial range or digital climate gauges. Not to be combined with other offers. Individual unit purchases are eligible for 1x $50 E-Gift Card. Multi-Buy Promotion purchases are eligible for 1x $100 E-Gift Card. 'Cashback Offer' E-Gift Card request must be made within 30 days of purchase. For customers redeeming Cashback Offer, in cases of 'Free Trial Period' or warranty return of product, the E-Gift Card value will be deducted from product refund.


Shop with confidence

Ausclimate's Air-Purifier and Dehumidifier ranges are approved by the National Asthma Council Australia Sensitive Choice Program. Our products are proudly manufactured and tested just for Australia. Ausclimate is a family owned Australian company since 2011, industry leaders in customer satisfaction.

Finally, we hope everyone has a very merry Christmas and a happy new year.

Cheers,

Russell Bryan
Ausclimate Co-founder
visit the website: ausclimate.com.au

An Early Christmas Present

WIRES-Wildlife-Rescue-Donation

As we all know, we've had some absolutely terrible weather this summer, with droughts and bushfires all over the country. Many people, but also so many of our animal friends have been affected awfully. For this reason, Ausclimate are giving an early Christmas present, in the form of a Donation to the WIRES Wildlife Rescue Emergency Fund.

This fund is about providing urgent wildlife rescue assistance to help with these unprecedented emergencies all over NSW. As fellow animal-lovers, we are more than happy to be helping out and encourage others to do the same for this great cause however you can.

WIRES-Koala-in-Tree 1

IMG 5330001

WIRES Wildlife Rescue Emergency Fund
Summer is always extremely busy for wildlife rescues, with WIRES regularly receiving 600-1000 calls a day from the community needing wildlife rescue advice and assistance for sick, injured and orphaned animals. This summer there is the additional stress of the emergency events and surviving animals will be struggling long-term with dire food and water shortages and loss of habitat.
Many of WIRES volunteer rescuers and carers are inundated with animals and these events stretch already limited resources. It is impossible to estimate the number of native animals that have perished or how many more will be lost in the fires, or to predict the impact that dire food and water shortages, as well as habitat loss, caused by the fires and drought, will have on wild populations.

Please donate to help however you can. Your contribution will be a massive help in efforts to assist these animals. All gifts to WIRES $2 and over are tax-deductible.

WIRES DONATE NOW

Thank you and we hope that everyone out there has a very Merry Christmas!

Cheers,

Russell, Allan & the Ausclimate family-team
ausclimate.com.au

Zero+ Pro 5 Stage Air Purifier Pre-Orders NOW AVAILABLE

Zero 5 Stage Pre-Orders Now Available 2019

We're very happy to announce that we are now taking LIMITED pre-orders for the new year for our Winix Zero+ PRO 5 Stage air purifiers!

Due to the crazy recent demand for Winix air-purifiers arising from the terrible fires all over Australia, our Zero+ PRO stock was unfortunately exhausted. Thankfully we have a limited amount of new stock coming in the new year and we’d love to get it where it’s needed as soon as possible. For this reason, we are temporarily creating a ‘Pre-Order’ system for this model (while stock lasts).

In the mean-time, we do still have limited quantities of our Zero 4 Stage air purifiers currently in stock for those of you in need of an air purifier solution now.


Winix Zero+ PRO Pre-Order Details

Simply purchase your pre-order product now and we will send it to you once the stock arrives. Pre-order stock will be 'first-come, first-served' for this limited quantity. Pre-order product delivery dispatch estimated from Monday January 6th onwards. Please email info@ausclimate.com.au for any pre-order delivery questions about your order.


Shop with confidence

Ausclimate's Air-Purifier and Dehumidifier ranges are approved by the National Asthma Council Australia Sensitive Choice Program. Our Winix Air Purifiers are also proud winners of the ProductReview.com.au ‘Air Purifier Brand of the Year’ award for 2020, based on independent customer feedback. Our products are proudly manufactured and tested just for Australia. Ausclimate is a family owned Australian company since 2011, industry leaders in customer satisfaction.


Cheers,

Russell Bryan
Ausclimate Co-founder
visit the website: ausclimate.com.au

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