• Why a Winix air purifier?

    Winix are the internationally acclaimed Korean manufacturer who has been producing high quality award winning air purifiers since 1973. The official Winix Australian-Certified range are manufactured and designed specifically for country of use and in our case can be easily identified with the ‘AUS’ prefix as part of the model number.

    This range is thoroughly tested & fully compliant with Australian Standards and other Industry Standards/Regulation for full confidence in quality & safety.

    “Australia’s Most Recommended Air Purifiers”
    Winix have built a strong reputation in Australia and have proudly come to be known over the years as “Australia’s Most Recommended Air Purifiers”.
    Key recommendations include:
    National Asthma Council Australia Sensitive Choice Approval
    Official CHOICE Recommendation (Zero+ PRO Overall Best Performer 2020)
    Product Review #1 Rated True HEPA air purifier brand
    Product Review 2019/2020 Air Purifier of the Year Award Winner

    “Australia’s Most Complete Air Purifiers”
    Winix air purifiers remove a wide range of harmful airborne pollutants such as mould, dust-mites, dust, smoke, bacteria, viruses and VOC’s through a comprehensive 4-5 stages of filtration. This includes Winix’ unique PlasmaWave® technology and certified Hospital Grade True HEPA Filtration. The combination of this truly comprehensive filtration system with state-of-the-art intelligent design & reactive, ‘smart’ features makes Winix “Australia’s most complete air purifiers”.

  • Which Winix models are currently available in Australia?
  • What are the Warranties?

    All official Winix Australia air purifier models include the Ausclimate 2-year domestic warranty. Please ensure your model number includes the prefix ‘AUS’, which confirms approval for sale in Australia. If a Winix model number does not start with the letters, ‘AUS’ then it is not approved for sale in Australia and is not covered by Winix’s Official Australian Warranty.

    For more information refer to the Ausclimate Trial period, warranty & returns policy

    *Important warranty note: Winix state; “our warranties are null and void if a consumer is using the product in any market (country) other than the one for which it was intended”.

  • Who sells Winix air purifiers in Australia?

    The official Winix Australian distributor is Ausclimate. Winix air purifiers are also available in Australia from a variety of ‘Ausclimate-approved’ retailers and industry experts. Additional information about official retail outlets are listed on our retailers page.

    Note: Official Winix Australian-Certified air purifiers MUST have the prefix ‘AUS’ as part of the model number. If a Winix model number does not start with the letters, ‘AUS’ then it is not approved for sale in Australia and is not covered by Winix’s Official Australian Warranty.

  • What are the main differences between current Winix models?

    Selecting the right Winix air purifier can sometimes seem like a tough decision. Rest assured that all Winix air purifiers will do an excellent job of removing airborne contaminants through a comprehensive air filtration system including Pre-Filter, Hospital Grade True HEPA filter, Activated Carbon Filter and PlasmaWave® technology. They also all include state-of-the-art reactive, intelligent features & settings - including Smart Sensor, Smart Air Quality Display, Auto & Sleep modes.

    The key differences between the current Winix Australia air purifier range can be summarised as follows:

    Optimum Room Size
    Winix Compact 4-Stage air purifier: ideal for rooms sizes of approx. 29.5 M², making it perfect for bedrooms, baby nurseries, kitchens and even home offices
    Winix Zero 4-Stage air purifier: ideal for 38.2 M² room sizes such as large bedrooms, apartment living areas and granny flats
    Winix Zero+ PRO 5-Stage air purifier: ideal for 49.5 M² room sizes such large open-plan living areas (lounge/dining/kitchen) or workspaces

    NOTE: All models may still be used in smaller rooms than explained above – the benefit of doing so may include quicker purification of the air

    Fan Speeds
    Winix Compact 4-Stage air purifier: 3 fan speeds (Low-Mid-High)
    Winix Zero 4-Stage air purifier: 4 fan speeds (Low-Mid-High-Turbo)
    Winix Zero+ PRO 5-Stage air purifier: 4 fan speeds (Low-Mid-High-Turbo)

    Smart Sensors & Smart Air Quality Display
    Winix Compact 4-Stage air purifier: Smart Sensor (dust sensor) | 3 colour Smart Air Quality LED Display
    Winix Zero 4-Stage air purifier: Dual Smart Sensor (dust & light sensor) | 3 colour Smart Air Quality LED Display
    Winix Zero+ PRO 5-Stage air purifier: Triple Smart Sensor (dust, odour & light sensor) | 4 colour Smart Air Quality LED Display

    Pet Filter
    In addition to the aforementioned 4-stage comprehensive air filtration system, the Winix Zero+ PRO 5-Stage air purifier features an additional stage of filtration in the form of a dedicated Pet Filter. A must for pets and pet lovers, this additional filter captures large particles, dander & pet hair, whilst also extending HEPA filter life. These pet filters are included in a 12 pack for approximately 1 year of use.

    Portability
    Whilst all 3 current Winix Australia air purifiers are quite light-weight (max. of 8.5 kg) & easy to move from room to room as needed, it is the Winix Compact 4-Stage air purifier that is the standout for easy, light-weight portability, weighing in at just 3.1 kg! Perfect to be easily picked up and moved wherever you are in the home or workplace.

    Please take a look at our latest Winix Air Purifier Comparison Chart for specific unit comparison information.

  • What’s the difference between a carbon filter and an activated carbon filter?

    Some traditional air purifiers have a standard charcoal carbon filter, which effectively remove typical odours such as cooking smells, stale air and pet accidents.

    Winix’ current Australian range of air purifiers include ‘activated’ carbon filters, which in addition to removing typical household odours, also neutralises harmful VOCS (volatile organic compounds) such as formaldehyde, ammonia and other hazardous vapours and gases. These models are also ideal for people suffering from chemical sensitivities.

  • How do they work?

    Winix air purifiers have an internal fan that draws polluted air through several filtration systems. Airborne particles, allergens and other pollutants are then trapped in the filters while only clean purified air is returned into the room. These models also use unique PlasmaWave® technology to neutralise harmful airborne viruses, bacteria, chemical vapours and gases.

  • What is the right model for me?

    Selecting the right air purifier should depend on room size, your family’s specific health conditions, pets and to a lesser extent budget. We recommend that the following criteria be taken into consideration when deciding between the Winix Compact 4-Stage, Winix Zero 4-Stage and Winix Zero+ PRO 5-Stage air purifiers:

    Optimum Room size
    All models are suited for various sized rooms, our suggestions for each model are as follows:
    Winix Compact 4-Stage air purifier: ideal for rooms sizes of approx. 29.5 M², making it perfect for bedrooms, baby nurseries, kitchens and even home offices
    Winix Zero 4-Stage air purifier: ideal for 38.2 M² room sizes such as large bedrooms, apartment living areas and granny flats
    Winix Zero+ PRO 5-Stage air purifier: ideal for 49.5 M² room sizes such large open-plan living areas (lounge/dining/kitchen) or workspaces

    NOTE: All models may still be used in smaller rooms than explained above – the benefit of doing so may include quicker purification of the air

    Hayfever
    All models have certified Hospital Grade True HEPA filters rated to remove tiny ultra-fine particles with minimum efficiency of 99.97% @ 0.3 microns, making them ideal for removing dust, pollens, dust-mites & mould spores.

    Asthma
    All models will remove many asthma triggers such as dust, pollens, dust-mites & mould spores, with the activated carbon filter providing protection from VOCs (volatile organic compounds).

    Viruses and bacteria
    All models have a certified Hospital Grade True HEPA filter and PlasmaWave technology, which help remove viruses and bacteria.

    Pet dander
    The Winix Zero+ PRO 5-Stage model features a dedicated pet filter, which is designed to remove those tiny flecks of pet dander/skin that are shed, along with the pet’s hair, fur or feathers. All models also have the certified Hospital Grade True HEPA filter and PlasmaWave® technology, which help the tiniest particles shed by your pets. Don’t forget the activated carbon for those ‘other’ unpleasant pet odours and smells.

    Chemical sensitivities
    All models models have activated carbon filters for the additional protection from VOCs (volatile organic compounds) - commonly found in most homes.

    General health protection
    All models remove many allergens that may affect our breathing. They have highest quality filters to remove allergens such as dust, pollens, dust-mites & mould spores, viruses and bacteria, as well as hazardous airborne vapours & gases.

    Please take a look at our latest Winix Air Purifier Comparison Chart for further specific unit comparison information. Or if you're still unsure which model is right for you, please don't hesitate to get in touch to speak to our industry experts.

  • What’s the best way to use a Winix air purifier?

    Winix recommends running the air purifier continuously (24/7) to provide maximum air cleaning efficiency. There are many facts that may influence how long you run your air purifier, however we suggest ‘more is better than less’ – as the running costs are negligible.

    It’s okay to run the air purifier only in the rooms that you are occupying. As example, day-time use for the kitchen/lounge/dining areas and night-time use for bedrooms. It’s also okay to use the air purifier just for sleeping, ‘a chance to recover from breathing allergens during the day, while at work, school or play’.

    Handy tip 1: Set your fan speed to ‘turbo’ for a while before going to bed. This will quickly and thoroughly clean the pollutants from the air on your bedroom, then reset the fan speed manually to a setting such as ‘medium’ for the remainder of the night for a quiet peaceful night’s sleep.

    Handy tip 2: If the air purifier is in the same room, you can set the fan speed to high or turbo when making a bed or vacuuming as this activity usually stirs up dust and lint. Putting the air purifier onto a higher fan speed setting for 10—15 minutes after you have finished will ensure the unit has a chance to filter out these airborne particles before the settle of surfaces.

  • Where should I place the air purifier?

    Anywhere in the room that you are occupying – just as easy to position it near an available power supply socket. The location could be your bedroom, home office or other areas of the home, such as other living areas or children’s play areas.

    You can choose to move the air purifier around your home, or you might find it more practical to purchase more than one air purifier to ensure maximum clean air coverage for the whole family regardless of the rooms they are occupying.

    NOTE: Ensure that the area in front and above the air purifier is unobstructed to ensure full air circulation around the room/space.

  • Can I leave the windows open or ajar when I use the air purifier?

    It’s perfectly fine to mix in a little fresh air while the air purifier is working. However, it’s also important to consider the air quality outside the home. If there’s high levels of outdoor pollutants or allergens such as pollen, dust, smoke or chemicals then it is recommended to keep windows and doors closed.

  • Are they noisy?

    No - Winix air purifiers run at relatively low noise levels. These noise levels are actually even lower than that of an average ceiling fan.

    As example, the Winix Zero 4-Stage air purifier has a low noise level of 27dBA (sleep mode fan speed), 32dB (medium fan speed) and 47dB (turbo fan speed). Please see individual product specifications for full noise level info for each air purifier.

  • How much do they cost to run?

    Not much at all. The current Winix Australia air purifier range cost as little as 1 cent for 7 hours of continuous operation while set on auto or low fan speed. ‘Turbo’ fan speed is approximately 1.7 cents per hour.

    In fact, Winix air purifiers are actually up to 15 times more efficient than a typical 60w household light bulb! Please see individual product specifications for full power consumption info for each air purifier.

  • What fan speed should I use?

    Winix air purifiers feature multiple manual fan speed options that may be used at your discretion. Alternatively, you may use the 'auto mode' to reactively adjust all by itself, as needed.

    These adjustable manual fan speeds range from 'sleep mode' (the quietest, ensuring lowest noise levels when sleeping), up to 'low', 'medium', 'high' & 'turbo' (Zero range only).

    Higher fan speed levels are ideal when you want the air purifier to circulate maximum air, e.g. post cooking, vacuuming or pre or post meeting room appointments.

  • What are HEPA filters?

    HEPA filters are the most efficient filter for removing tiny ultra-fine particles which can otherwise penetrate deep into the lungs causing many of our well known and other lesser known health problems.

    HEPA is an acronym for High-Efficiency Particulate Air.

    The Australian Standard AS4260-1997, defines the HEPA filter as a disposable, extended (concertina) media having minimum filtration efficiency of 99.97% of particles that have a size of 0.3 microns.

  • Are all HEPA filters the same

    No, research suggests some air purifiers won’t effectively remove the level of airborne pollutants as needed, yet they may be sold as having ‘HEPA-like’ filters. It is important that the HEPA filter in your air purifier is a ‘True’ HEPA filter as defined by the Australian Standards, or other international Standards such as the US Dept. of Energy (DOE) and the European Standards (EN). To meet these Standards, they must have minimum filtration efficiency of 99.97% removal of tiny particles that have a size of 0.3 microns.

    All approved Winix models have certified True HEPA grade filters.

  • What does ‘medical grade’ or ‘hospital grade’ filters mean?

    These terms are reference to the quality of the HEPA filters deemed appropriate to be used in 'medical' and 'hospital' settings whereby they must achieve minimum filtration efficiency of 99.97% @ 0.3 microns.

    All approved Winix Australian models meet this high filtration standard.

  • Do the filters need cleaning?

    Yes, the pre-filter requires cleaning regularly, at least every 14 days. They are easily removed and cleaned by a vacuum cleaner – refer to instruction manual for each specific model as they may have different filter configurations.

    The pre-filter captures the larger particles and cleaning this filter will prolong the life of the HEPA filter and activated carbon filter.

    NOTE: The HEPA filter and activated carbon filter must NOT be washed – they should be replaced approximately every 12 months or when alerted by the machine 'replacement filter notification'.

  • Replacement filters – how long do they last?

    If operating your air purifier continuously 24/7 in normal conditions, then you would expect to replace the filter pack approximately once a year.
    All models have a ‘replacement’ indicator light to alert you when the filters require changing.

    NOTE: high dust and smoke levels resulting from bush fires or high-dust weather events may partially reduce the life of the carbon and HEPA filters

  • What is the Winix ‘Filter club?

    This club is available free to anyone wishing to lock in great value for all future replacement filter purchases with exclusive savings of 20% off RRP for all future Winix air purifier replacement filters.

    It's also a great way of removing the worry of needing to remember when to purchase the next new set of filters. This 'Filter Club' annual reminder from Ausclimate is handy, as well as cost saving!

    Check out our Winix Replacement Filter Club page for all of the details.

  • What is PlasmaWave?

    PlasmaWave® is a unique Winix technology that neutralises viruses, bacteria, odours and VOCs (chemical vapours and harmful gases). This technology creates negative and positive ions (no harmful ozone) that combine with water vapour molecules in the air to form hydroxyls that neutralise these nasties – leaving only fresh air.

    Independent testing for PlasmaWave® using the live influenza (flu) virus confirmed 99.96% of this virus was neutralised within 60 mins.

    The PlasmaWave feature can be turned off/on as desired.

    Please take a look at our recent What is PlasmaWave®? article for further detail.

  • Does PlasmaWave produce Ozone?

    PlasmaWave technology does not produce harmful levels of ozone. Independent tests confirm the ozone produced is an almost undetectable 3 ppb (parts per billion), which is substantially lower than the allowable level of 50ppb set by the USA’s FDA.

    Please take a look at our recent What is PlasmaWave®? article for further detail.

  • Which is better? – moulded plastic casing or steel casing?

    Winix air purifier’s modern moulded plastic style casing is light weight, durable, safe, attractive and importantly, provide for maximum air purification. Moulded plastic casing is the most preferred option of leading manufacturers.

    Whilst some air purifiers may have steel construction these can prove to be excessively heavy (20+ kg) & may limit portability of the air purifier around home or business (especially where stairs are used).

  • Can I use an air purifier for harsh paint and chemical smells?

    Yes, however please keep in mind that when used in environments with continuously high levels of harsh paints, chemicals and VOCs, filter life expectancy will be reduced considerably.

    When used in a typical home environment the life expectancy is much longer, normally up to 12 months when operated 24/7.

  • Can I purchase a Winix air purifier in-person?

    Yes, Winix air purifiers are available in many physical retail locations throughout Australia, available to be seen and purchased in-person. These retail locations are listed on our retailers page.

  • Are Winix air purifiers available elsewhere online?

    Yes, Winix air purifiers are also available from a variety of ‘Winix Australia-approved’ online retailers. Additional information about official retail outlets are listed on our retailers page.

    NOTE: When shopping online, please ensure that your Winix air purifier has the prefix ‘AUS’ as part of the model number. If a Winix model number does not start with the letters, ‘AUS’ then it is not approved for sale in Australia and is not covered by Winix’s Official Australian Warranty. If in doubt about whether an online retailer is ‘Winix Australia-approved’, please don’t hesitate to get in touch.