customer testimonials - dehumidifiers

homes & apartments

  • “We purchased the small dehumidifier at the home show and are amazed how it is working, incredible.”
    - Brian Mooney, Gold Coast QLD
  • “Following our move to the Blue Mountains of NSW earlier this year my wife and I were concerned about the musty smell coming from our downstairs living area and bedrooms. It wasn’t long before we noticed mould appearing on our leather lounges, coats/shoes in wardrobes etc. With a baby on the way and my wife having a history of respiratory issues we knew we had to do something fast as a thorough clean and air helped somewhat but didn’t solve the problem. Speaking to some friends who were in a similar situation, we were advised about the dehumidifiers “Ausclimate” offered. Allan at Ausclimate was very friendly, informative and knowledgeable on the product and suggested the model that would best suit our needs, a few days later the unit was delivered direct to our door! Within the first week the 6 litre unit had filled 10+ times and the musty smell improved considerably. Within a month the musty smell was completely gone and the mould had not returned nor has since! Now we only need to run the unit once a month for maintenance purposes. We were also pleasantly surprised to receive our electricity bill recently which was not much higher than before we began using the dehumidifier, this proved it’s energy efficiency considering we had it running a fair bit during that electricity quarter. Overall a fantastic product, with excellent friendly service. Highly recommended! We can not thank you enough.”
    - Luke & Laura, Blue Mountains NSW
  • “We just want to say that so far we are extremely happy with our purchase. We have it set on low and so far in our bedroom alone we have 20 litres less humidity - huge! Sleeping better, musty smells all gone”
    - Karen & Gordon, Doonan of Sunshine Coast QLD
  • “After discovering 7 pairs of new or newish shoes with a coating of white mould in our walk-in wardrobe I went online in search of a solution. One suggestion from a forum was a dehumidifier. In a subsequent Google search Ausclimate was the first search result. I looked at some others but came back to Ausclimate Dehumidifiers for several reasons. I was impressed that a particular person was identified with the company. I detected that this was a smaller company who specialised in this type of product. This company appeared, in contrast to the others I looked at, to be really interested in its product and proud of its reputation. The site gave me significantly more information about how dehumidifiers work than the others I looked at. The fact that the supplier was local appealed to me. I was able to make contact with the supplier on a weekend to have my question answered (a huge advantage for any person who works full time). It was a bonus that a generous discount was offered for the product I was interested in. The price was competitive with similar products in this range. I really appreciate the responsive and courteous service, prompt delivery, the hygrometer (which is really useful) and helpful information. The dehumidifier is performing well.”
    - Elizabeth Fielding, Indooroopilly, QLD
  • “We just wanted to email you to thank you for your advice and help in purchasing a dehumidifier earlier this year. For your readers information, my husband and I had moved from a brand new unit into an old home in a leafy suburb in the hills district of Sydney. After moving in we realised how damp and smelly our downstairs rooms were, even after we had thoroughly cleaned and aired everything out. Having a young child, we were conscious of the dangers of mould/moisture in the home and began researching solutions immediately. The staff at Ausclimate were knowledgable and friendly, making us feel confident in purchasing a product from them. After the first week it had removed over 50 litres of water! We turn it on once a month now and the room has never smelled again. We thank you so much!”
    - Penny, Sydney NSW
  • “Just a short note to let you know how delighted my wife and I are with our recent acquisition of one of Ausclimate’s dehumidifiers. It is the best $295 we have ever invested. No more mouldy shoes and belts. No other less-efficient forms of moisture removal positioned around the place. It is far more pleasant sleeping in a room which has an acceptable humidity level. The Ausclimate machine does the job so easily and cheaply we wish we had one long ago. I would recommend this machine to anyone with moisture problems in any part of their home. All the best.”
    - Kerry Kreis, The Gap QLD
  • “Wow! The 35 litre dehumidifier works amazingly well! It quickly, cheaply and easily removed the moisture, mould and musty smells from my ground level rooms! A moisture/mould problem I thought would never go away! Thanks! Also, even though the weather has been dry, it efficiently removed plenty of water and the musty smells in an upper story bedroom when used just this week! Thanks again, I appreciate your expert, personal service, and don’t hesitate to recommend you to anyone who has a moisture problem! Yours sincerely”
    - Malcolm Brice, Samford Valley QLD

health

  • “My husband Ray & I live in a retirement village in Eagleby, south of Brisbane. Ray, aged 86 is a severe asthmatic and has been using a puffer, along with various other medications to manage his condition. We noticed mould in the bedroom wardrobe a while back, however we didn’t realise at the time that we had a moisture problem, or that any dampness would’ve had anything to do with Ray’s health problems. Nevertheless, our son gave us an Ausclimate dehumidifier to dry out the bedroom and see if we could improve the way Ray was feeling. We started using this dehumidifier straight away and were staggered to see that it removed a whole tank full of water every day. Well, it took a little while and then we noticed Ray’s health started to definitely improve, so much so that he’s now up and about, working around the house, re-potting the plants, a whole new lease on life – he’s a ‘new man’! We believe it was the Ausclimate dehumidifier that made all the difference to Ray’s health. This dehumidifier is really amazing.”
    - Ruth & Ray Young, Eagleby, QLD
  • “I needed a dehumidifier for my parents who are having health problems. Ausclimate were recommended to me by a friend from Mt Tambourine who had bought one and loved it. I bought my parents the largest dehumidifier that Ausclimate sell, the one that removes 50 litres of moisture per day. It has worked out so well for them, dried their home, making the home feel much better for them. The delivery was brilliantly fast. Thank you so much.”
    - Robyn Cross, Carina, QLD
  • “I recently purchased a dehumidifier from you and just wanted to thank you, as we have had great results. After only our first use, we were shocked to see several litres of water accumulate in the machine. Our house felt warmer and drier almost immediately. We really noticed a change in our bedroom, as the sheets, which are normally cool and damp, felt cosy. After a day or so, we used the portable humidity clock to measure the damp in different areas of our home. This was very convenient, as we only had to move a small device around to check each room. We then used the dehumidifier in whichever rooms required it, for about an hour or so. We have had no damp troubles since and have been able to throw away all our damp crystals and containers for the first time. Since moving to our new home in Coffs, I had begun to develop breathing difficulties. Since our use of the dehumidifier, I have found great relief. I no longer cough or struggle to breathe. Thank you for your assistance, advice and great service.”
    - Lisa, Sapphire Beach NSW

boats & caravans

  • “Our vessel ‘Wild Honey’ is a Hanse 430e, sailing boat. So we often get a bit of damp with splashing and wet sails below. Also there always was a bit of water in the bilges so all the soft furnishings absorb high humidity. Hence prior to dehumidifying the boat always smelt that closed up holiday house smell. Since using the unit (NWT Compact dehumidifier) it now doesn’t have any odour and is even cooler being drier. I don’t have to open her up to keep things fresh and can leave her for weeks now. I’m very happy with the unit.”
    - Peter, Brisbane QLD | Vessel: 'Wild Honey', Hanse 430e Sailing Boat
  • “Having a boat moored in the tropics leads to a lot of mould during the wet season! We have lived with this and tried all sorts of home remedies and chemical solutions to no avail. I was interested to find a reasonably priced compressor type refrigerated dehumidifier available in Australia from Ausclimate. This Compact dehumidifier ticked all the boxes with auto restart, drain hose, compact size and capacity to handle the full volume of my boat. It looks good too! I purchased a unit and was impressed by the service provided by the company. After installing the unit in my boat (very easy) and running it during some wet weather in November I can confirm it performed as per specs. The humidity inside was around 50%. Since then we have had a dry spell so have yet to see the results over the full wet season. If the short test is any indication, I can look forward a mould free interior instead of the big clean up. I’m looking forward to reporting success at last to ‘a mould free boat’ after the wet.”
    - Andy Fearnley, Yorkey’s Knob, North QLD | Vessel: ‘Wavedancer’, 40 ft. Lightwave Power Catamaran
  • 2 month update: “Having a boat moored in the tropics leads to a lot of mould during the wet season! We have lived with this and tried all sorts of home remedies and chemical solutions to no avail. I was interested to find a reasonably priced compressor type refrigerated dehumidifier available in Australia from Ausclimate. This Compact dehumidifier ticked all the boxes with auto restart, drain hose, compact size and capacity to handle the full volume of my boat. It looks good too! I purchased a unit and was impressed by the service provided by the company. After installing the unit in my boat (very easy) and running it during some wet weather in November I can confirm it performed as per specs. The humidity inside was around 50%. Since then we have had a dry spell so have yet to see the results over the full wet season. If the short test is any indication, I can look forward a mould free interior instead of the big clean up. I’m looking forward to reporting success at last to ‘a mould free boat’ after the wet.” - Andy Fearnley, Yorkey’s Knob, North QLD. Vessel: ‘Wavedancer’, 40 ft. Lightwave Power Catamaran
  • “The Compact dehumidifier - worth its weight in gold in my yacht!”
    - Tony Smith, Brisbane QLD | Vessel: ‘Free Spirit’, Lightwave yacht

special interest & variety

  • (Musical Instraments) “Just wanted to say what a great asset to my workshop the Ausclimate NWT medium Dehumidifier is! I am a Luthier and need to keep the workshop at a steady 40-50% RH to be able to keep the timber at it’s most stable and to give the finished instruments the best chance at survival once out in the real world and it’s fluctuating RH. Thank you to Russell and the Team for all the expertise, I would highly recommend Ausclimate and it’s Products to anyone. Thanks again, Happy Pickin”
    - Luke Kallquist of Kallquist Guitars
  • (Rental Agent) “I can’t tell you how happy both the landlord and I are with the results of our dehumidifier.”
    - Suzy of Newtek Properties, Sunshine Coast QLD
  • (Camera & electronics gear - caravan, shed) “The 5 units all arrived, the courier delivered to site, which was amazing, we are fairly remote. Background is this, we live at Bellenden Ker, which is officially the wettest spot in Australia, they had 12.3m of rain in one year. Its wet, and mouldy unfortunately.I built an office inside a large shed, to house my camera gear, computers, electronics, and the like. There is over $100k of gear inside it, 9 x 6 m, made of fridge panel, and airconditioned. I had mould problems within 2 months, it started in the door, and quickly spread. All my camera gear, everything had mould. Inside the house as well, clothing, the leather lounge, laundry, shower, the lot. The caravan as well. The Ausclimate units were plugged in, set, and we gave them a try just using the tanks (not plumbed into drains) Overnight, they all filled their tanks. That’s with all doors and windows closed, since then, we have emptied them, and they did it again, working very well. Its amazing just how much water is being captured in a closed room, no wonder we had mould. The existing inverter type airconds do not dehumidify well at all, but with these units of yours, we can actually increase the temp setting on the air conditioner so should save power. The only reason we had the setting at 22 degrees previous was in the hope it would dehumidify better, but there is no need now the Ausclimate units are here. The caravan unit impressed me, the caravan is one month old, we closed it up and turned on the Ausclimate, and it filled overnight!! Pretty impressive. Makes you wonder where it all was. I would recommend the Ausclimate units to anyone in the tropics. Problem solved, and fairly cheap. I was in despair, and looking for a new property, but I don’t have to worry now. Thanks again” - Jim Bendon, Bellenden Ker QLD
  • (Carpet cleaning business) “Hi Allan. As you know, we have run a carpet cleaning business in Coffs Harbour for over 25 years and we want to thank you for your invaluable service and ongoing advice when we purchased the large home dehumidifier for the purpose of drying carpet in our business. The dehumidifier never ceases to amaze us with its power to extract so much water in such a short amount of time. Its light weight and size makes it so easy to carry around in our van, far better for us than the expensive large commercial models. We were so impressed with our purchase, we have lent it to many of our friends and neighbours who have had their own moisture and mould problems. They too were amazed at how well it works.  We hear things back like “unbelievable, mould problem and musty smells have gone” and some have since bought their own dehumidifiers from you. We would gladly recommend purchasing a dehumidifier from Ausclimate. Kind Regards”
    - Tony & Jenny Bienefelt of Tony’s Carpet Cleaning, Coffs Harbour NSW